Terms of service

Welcome to Sheglam Egypt!
These Terms of Service (“Terms”) govern your use of our website www.sheglamegypt.com and any related services provided by Sheglam Egypt. By accessing or purchasing from our store, you agree to these Terms. Please read them carefully.

1. General Conditions

  • By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • You must not use our products for any illegal or unauthorized purpose.

2. Products & Services

  • We make every effort to display our products as accurately as possible, but we cannot guarantee that your device’s display of colors will be accurate.

  • All descriptions of products and prices are subject to change at any time without notice.

  • We reserve the right to discontinue any product at any time.

3. Orders & Payments

  • By placing an order, you agree to provide current, complete, and accurate purchase and account information.

  • All prices are listed in Egyptian Pounds (EGP) unless otherwise stated.

  • We accept payments via the available methods shown at checkout.

4. Shipping & Delivery

  • Delivery times may vary based on location and availability.

  • We are not responsible for delays caused by courier companies or external factors beyond our control.

5. Returns & Refunds

6. Limitation of Liability

  • Sheglam Egypt shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services or products.

7. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of Egypt.

8. Contact Information

Questions about the Terms of Service should be sent to us at:
📧 support@sheglamegypt.com
📍 Cairo, Egypt